> For the complete documentation index, see [llms.txt](https://guide.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tiledesk.com/ai-chatbots-and-automation/actions-explained.md).

# Actions explained

[Reply Action](/ai-chatbots-and-automation/actions-explained/reply-action.md)

[ChatGPT Task](/ai-chatbots-and-automation/actions-explained/chatgpt-task.md)

[Web Request Action](/ai-chatbots-and-automation/actions-explained/web-request-action.md)

[Send Email](/ai-chatbots-and-automation/actions-explained/send-email.md)

[Qapla’](/ai-chatbots-and-automation/actions-explained/qapla.md)

[Brevo](/ai-chatbots-and-automation/actions-explained/brevo.md)

[Code Action](/ai-chatbots-and-automation/actions-explained/code-action.md)

[Make.com Action](/ai-chatbots-and-automation/actions-explained/make.com-action.md)

[AI Prompt (Multi-LLM)](/ai-chatbots-and-automation/actions-explained/ai-prompt-multi-llm.md)

[Transfer to a Human](/ai-chatbots-and-automation/actions-explained/transfer-to-a-human.md)

[Hidden Messages](/ai-chatbots-and-automation/actions-explained/hidden-messages.md)

[Wait Action](/ai-chatbots-and-automation/actions-explained/wait-action.md)

[Random Reply](/ai-chatbots-and-automation/actions-explained/random-reply.md)

[Ask Knowledge Base](/ai-chatbots-and-automation/actions-explained/ask-knowledge-base.md)

[Replace AI Agent action](/ai-chatbots-and-automation/actions-explained/replace-ai-agent-action.md)

[Add Tag](/ai-chatbots-and-automation/actions-explained/add-tag.md)

[Capture User Reply Action](/ai-chatbots-and-automation/actions-explained/capture-user-reply-action.md)

[n8n.io](/ai-chatbots-and-automation/actions-explained/n8n.io.md)

[HubSpot](/ai-chatbots-and-automation/actions-explained/hubspot.md)

[ChatGPT Assistant (beta)](/ai-chatbots-and-automation/actions-explained/chatgpt-assistant-beta.md)

[How to manage an inactive chat](/ai-chatbots-and-automation/actions-explained/how-to-manage-an-inactive-chat.md)

[If Online Agent](/ai-chatbots-and-automation/actions-explained/if-online-agent.md)

[Close Action](/ai-chatbots-and-automation/actions-explained/close-action.md)

[Change Department](/ai-chatbots-and-automation/actions-explained/change-department.md)

[Move to Unassigned Action](/ai-chatbots-and-automation/actions-explained/move-to-unassigned-action.md)

[Clear Transcript Action](/ai-chatbots-and-automation/actions-explained/clear-transcript-action.md)

[Send Whatsapp message](/ai-chatbots-and-automation/actions-explained/send-whatsapp-message.md)

[Add to Knowledge Base Action](/ai-chatbots-and-automation/actions-explained/add-to-knowledge-base-action.md)

[Condition Action](/ai-chatbots-and-automation/actions-explained/condition-action.md)

[AI Condition](/ai-chatbots-and-automation/actions-explained/ai-condition.md)

[If operating hours](/ai-chatbots-and-automation/actions-explained/if-operating-hours.md)


---

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