Tiledesk Help Center
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  • Welcome to Tiledesk Help Center
  • AI Chatbots and Automation
    • Quick start
    • Knowledge Base
    • Visual Builder 101
    • Actions explained
  • ChatGPT Hacks
  • Prompt Engineering 101
  • Human in the Loop (HITL)
  • Apps and Integrations
    • WhatsApp Business
  • Other integrations
  • Web Integrations
  • Manage Your Workspace
    • Creating a Tiledesk Account
  • How do I invite a teammate?
  • Creating a department
  • Understanding default roles
  • Manage permissions with custom roles
  • Setting up automatic assignment
  • Customizing the appearance of the widget
  • How to manage multiple projects
  • Define the Operating Hours
  • Install widget on your website
  • Activities Log
  • Setting up Chat Routing
  • Creating groups
  • Group assignment and load balancing
  • Getting started with email ticketing in Tiledesk
  • Google Tag Manager: add Tiledesk to your sites
  • Tiledesk Analytics 101
  • Tiledesk language support
  • Canned responses in the agent chat
  • Guides for Human Agents
    • Browsing past chats in History
  • Browsing the conversations
  • Tag chats and requests
  • How to add internal Notes to conversations
  • How to send live-chat offline messages by email
  • Tiledesk Free Live Chat – Right sidebar
  • How to chat with your website visitors using Tiledesk
  • How to Update Your Profile
  • How Tiledesk notifications work
  • Setting your availability status
  • Importing a Chatbot into Tiledesk Design Studio
  • How to Assign or Add a Teammate
  • Manage Your Contacts
    • How Tiledesk manages Contacts and Leads with its CRM
  • How to certify your end-users identity
  • Support
    • How Tiledesk support packages work
  • How to contact the support of Tiledesk
  • Containerization Support Policy
  • Service Level Targets (SLTs)
  • Support hours
  • Severity definitions
  • Security
    • Data Processing Agreement (DPA)
  • Tiledesk Sub-processors
  • Security Measures
  • Troubleshooting
    • I forgot my password, what now?
  • How to access the new Chatbot Design Studio
  • How to set up a Pre-chat Form
  • Ensure you have the latest Tiledesk version
  • How to Export a Chatbot from Tiledesk Design Studio
  • Notifications
    • Tiledesk email notifications for assigned and unassigned conversations
    • Configuring push notification in Firefox
    • How to configure push notification in Chrome
    • Not receiving Tiledesk push notifications in Google Chrome (on Mac)
    • Not hearing Tiledesk push notifications in Google Chrome
    • Not hearing Tiledesk push notifications in Firefox
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Notifications

Tiledesk email notifications for assigned and unassigned conversations

Configuring push notification in Firefox

How to configure push notification in Chrome

Not receiving Tiledesk push notifications in Google Chrome (on Mac)

Not hearing Tiledesk push notifications in Firefox

Not hearing Tiledesk push notifications in Google Chrome

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Last updated 3 months ago