> For the complete documentation index, see [llms.txt](https://guide.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tiledesk.com/ai-chatbots-and-automation/actions-explained/send-whatsapp-message.md).

# Send Whatsapp message

This Action allows you to easily send a whatsapp message using a Meta approved Whatsapp template.

Drag the Send Whatsapp Action from the side menu:

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2Ffc4OkAfn69I35atgpwf5%2F378jga-image%20(1).png?alt=media&amp;token=140f69a8-7d07-4b8a-8d82-5b4a6ec3bb95" alt=""><figcaption></figcaption></figure>

Now you can setup the Action using the detail panel as in the following figure.

In Phone number id put the corresponding value provided by Meta. It's the ID associated to your Meta-registered Whatsapp number. Then choose a template from the “Choose a template” menu. In the list only appear the approved Meta templates. Once you choose a template simply fill the template values. You can use both static values or flow's attributes.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FmOCUIXu9feuyObJTGPgo%2F378jea-image.png?alt=media&amp;token=b84b813b-68ad-4e92-a6f1-cfcabacb0625" alt=""><figcaption></figcaption></figure>

You can also see a template preview using the preview button on the template:

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2F0RpmsxSUL55iaQXBcQQn%2F378jp7-image.png?alt=media&amp;token=423c310f-51f0-46da-a6f1-ab49b74c1542" alt=""><figcaption></figcaption></figure>

Now once the automation is invoked The destination number (Phone numer) will receive the filled message.

Happy messaging automation with Tiledesk!

If you have questions about the Send Wahtsapp Action or other Tiledesk features feel free to send an email to [support@tiledesk.com  ](mailto:support@tiledesk.com)or leave us a [feedback](https://feedback.tiledesk.com/feedback)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://guide.tiledesk.com/ai-chatbots-and-automation/actions-explained/send-whatsapp-message.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.