Tiledesk Help Center

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Tiledesk Help Center

Welcome to Tiledesk Help Center
ChatGPT Hacks
Prompt Engineering 101
Human in the Loop (HITL)
- WhatsApp Business
Other integrations
Web Integrations
- Browsing past chats in History
Browsing the conversations
Tag chats and requests
How to add internal Notes to conversations
How to send live-chat offline messages by email
Tiledesk Free Live Chat – Right sidebar
How to chat with your website visitors using Tiledesk
How to Update Your Profile
How Tiledesk notifications work
Setting your availability status
Importing a Chatbot into Tiledesk Design Studio
How to Assign or Add a Teammate
- How Tiledesk manages Contacts and Leads with its CRM
How to certify your end-users identity
- How Tiledesk support packages work
How to contact the support of Tiledesk
Containerization Support Policy
Service Level Targets (SLTs)
Support hours
Severity definitions
- Data Processing Agreement (DPA)
Tiledesk Sub-processors
Security Measures
- I forgot my password, what now?
How to access the new Chatbot Design Studio
How to set up a Pre-chat Form
Ensure you have the latest Tiledesk version
How to Export a Chatbot from Tiledesk Design Studio
Notifications

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Quick start

How to transfer my chatbot to a live agent

How to create a chatbot from scratch

How to move from a web-widget to WhatsApp chat

Setting Language Filters in a Block

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Last updated 4 months ago