Tiledesk Help Center
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Tiledesk Help Center
  • Welcome to Tiledesk Help Center
    • Quick start
    • Knowledge Base
    • Visual Builder 101
    • Actions explained
    • Supported LLMs
    • Automations
  • Tiledesk MCP Tools
  • ChatGPT Hacks
    • How to connect your Knowledge Base for GPT automation
    • Learn how to prioritize Inbound Requests thanks to ChatGPT
    • Create an AI Assistant in OpenAI
    • Mix multiple Knowledge Bases outcomes
    • How to send your images through AI
    • How to use GPT & Set of Variables to make enquires about products
  • Prompt Engineering 101
  • Human in the Loop (HITL)
    • WhatsApp Business
  • Other integrations
  • Web Integrations
    • How to manage multiple projects
    • How do I invite a teammate?
    • Creating a Tiledesk Account
    • Creating groups
    • Group assignment and load balancing
    • Creating a department
    • Understanding default roles
    • Manage permissions with custom roles
    • Setting up automatic assignment
    • Customize chat widget
    • Install widget on your website
    • Google Tag Manager: add Tiledesk to your sites
    • Web Widget Accessibility
    • Getting started with email ticketing in Tiledesk
    • Activities Log
    • Setting up Chat Routing
    • Tiledesk Analytics
    • Tiledesk language support
    • Canned responses in the agent chat
    • Define the Operating Hours
    • Browsing past chats in History
  • Browsing the conversations
  • Tag chats and requests
  • How to add internal Notes to conversations
  • How to send live-chat offline messages by email
  • Tiledesk Free Live Chat – Right sidebar
  • How to chat with your website visitors using Tiledesk
  • How to Update Your Profile
  • How Tiledesk notifications work
  • Setting your availability status
  • Importing a Chatbot into Tiledesk Design Studio
  • How to Assign or Add a Teammate
    • How Tiledesk manages Contacts and Leads with its CRM
  • How to certify your end-users identity
    • How Tiledesk support packages work
  • How to contact the support of Tiledesk
  • Containerization Support Policy
  • Service Level Targets (SLTs)
  • Support hours
  • Severity definitions
    • Data Processing Agreement (DPA)
  • Tiledesk Sub-processors
  • Security Measures
    • I forgot my password, what now?
  • How to access the new Chatbot Design Studio
  • How to set up a Pre-chat Form
  • Ensure you have the latest Tiledesk version
  • How to Export a Chatbot from Tiledesk Design Studio
  • Notifications
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For the complete documentation index, see llms.txt. This page is also available as Markdown.

ChatGPT Hacks

How to connect your Knowledge Base for GPT automation

Learn how to prioritize Inbound Requests thanks to ChatGPT

Create an AI Assistant in OpenAI

Mix multiple Knowledge Bases outcomes

How to send your images through AI

How to use GPT & Set of Variables to make enquires about products

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Last updated 1 year ago