# How to access the new Chatbot Design Studio

#### Follow these instructions to access the Chatbot Design Studio​ <a href="#follow-these-instructions-to-access-the-chatbot-design-studio" id="follow-these-instructions-to-access-the-chatbot-design-studio"></a>

You will need to follow the new URL to access the latest version of our no-code Chatbot Design Studio: <https://panel.tiledesk.com/v3/dashboard>&#x20;

But **beforehand**, make sure you've been through the following steps.

**1. Clear Cache & Cookies**

[In Chrome](https://support.google.com/accounts/answer/32050?hl=en\&co=GENIE.Platform%3DDesktop)

* On your computer, open Chrome.
* At the top right, click More.
* Click More tools  Clear browsing data.
* At the top, choose a time range. To delete everything, select All time.
* Next to "Cookies and other site data" and "Cached images and files," check the boxes.
* Click Clear data.

[In Firefox](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)

* In the Menu bar at the top of the screen, click Firefox and select Preferences. Click the menu button and select Settings.
* Select the Privacy & Security panel and go to the Cookies and Site Data section.
* Click the Clear Data button.
* Click Clear.

[In Safari](https://support.apple.com/en-gb/guide/safari/sfri11471/mac)

* Choose Safari > Settings, then click Privacy.&#x20;
* Click Manage Website Data.&#x20;
* Select one or more websites, then click Remove or Remove All.

**2. When you** [**sign in**](https://panel.tiledesk.com/v3/dashboard/#/projects)**, make sure to CREATE A NEW ACCOUNT:**

* You can use the same email address.
* Double check that your new URL is as below.

**3. Go to the Bots section**[**#**](https://gethelp.tiledesk.com/articles/how-to-access-the-new-chatbot-design-studio/#3-go-to-the-bots-section)

* Do not edit an existing chatbot nor import as json chatbots made with the previous technology.
* Create a new chatbot by going to the "All" section in "My Chatbots"; then click on "Add from scratch" and finally import the Hello Bot.

<figure><img src="/files/1CSMXolCfzw9KbtlKUVc" alt=""><figcaption></figcaption></figure>

### [CLICK HERE TO SIGN IN](https://panel.tiledesk.com/v3/dashboard)[#](https://gethelp.tiledesk.com/articles/how-to-access-the-new-chatbot-design-studio/#click-here-to-sign-in) <a href="#click-here-to-sign-in" id="click-here-to-sign-in"></a>


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