How to access the new Chatbot Design Studio

Follow these instructions to access the Chatbot Design Studio​

You will need to follow the new URL to access the latest version of our no-code Chatbot Design Studio: https://panel.tiledesk.com/v3/dashboard

But beforehand, make sure you've been through the following steps.

1. Clear Cache & Cookies

In Chrome

• On your computer, open Chrome.

• At the top right, click More.

• Click More tools Clear browsing data.

• At the top, choose a time range. To delete everything, select All time.

• Next to "Cookies and other site data" and "Cached images and files," check the boxes.

• Click Clear data.

In Firefox

• In the Menu bar at the top of the screen, click Firefox and select Preferences. Click the menu button and select Settings.

• Select the Privacy & Security panel and go to the Cookies and Site Data section.

• Click the Clear Data button.

• Click Clear.

In Safari

• Choose Safari > Settings, then click Privacy.

• Click Manage Website Data.

• Select one or more websites, then click Remove or Remove All.

2. When you sign in, make sure to CREATE A NEW ACCOUNT:

• You can use the same email address.

• Double check that your new URL is as below.

3. Go to the Bots section#

• Do not edit an existing chatbot nor import as json chatbots made with the previous technology.

• Create a new chatbot by going to the "All" section in "My Chatbots"; then click on "Add from scratch" and finally import the Hello Bot.

CLICK HERE TO SIGN IN#