If you look at the right side of your chat, you'll get all sorts of info about your client, including email, date, geolocation etc. Once the conversation has come to an end, you can easily archive it by using the top button Resolve.
If you click on the three dots button, a drop-down menu follows:
View contact
Reassign: Assign the conversation to another agent
Add teammate: Add an agent to the conversation.
Leave: Exit the chat.
Transcript: Get the entire chat transcript
Ban visitor: Block unwanted spammers
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