Tiledesk Help Center
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Tiledesk Help Center
  • hand-waveWelcome to Tiledesk Help Center
    • Quick start
    • Knowledge Base
    • Visual Builder 101
    • Actions explained
    • Supported LLMs
    • Automations
  • ChatGPT Hacks
  • Prompt Engineering 101
  • Human in the Loop (HITL)
    • WhatsApp Business
  • Other integrations
  • Web Integrations
    • How to install Tiledesk on Shopify
    • How to install Tiledesk on Prestashop
    • How to install Tiledesk on Wordpress
    • How to Install the Tiledesk Live Chat Widget on a Wix Website
    • How to Install the Tiledesk Live Chat Widget on a BigCommerce Website
    • How to install Tiledesk on Joomla
    • How to Install the Tiledesk Live Chat Widget on a Magento Website
    • How to manage multiple projects
    • How do I invite a teammate?
    • Creating a Tiledesk Account
    • Creating groups
    • Group assignment and load balancing
    • Creating a department
    • Understanding default roles
    • Manage permissions with custom roles
    • Setting up automatic assignment
    • Customize chat widget
    • Install widget on your website
    • Google Tag Manager: add Tiledesk to your sites
    • Web Widget Accessibility
    • Getting started with email ticketing in Tiledesk
    • Activities Log
    • Setting up Chat Routing
    • Tiledesk Analytics
    • Tiledesk language support
    • Canned responses in the agent chat
    • Define the Operating Hours
    • Browsing past chats in History
  • Browsing the conversations
  • Tag chats and requests
  • How to add internal Notes to conversations
  • How to send live-chat offline messages by email
  • Tiledesk Free Live Chat – Right sidebar
  • How to chat with your website visitors using Tiledesk
  • How to Update Your Profile
  • How Tiledesk notifications work
  • Setting your availability status
  • Importing a Chatbot into Tiledesk Design Studio
  • How to Assign or Add a Teammate
    • How Tiledesk manages Contacts and Leads with its CRM
  • How to certify your end-users identity
    • How Tiledesk support packages work
  • How to contact the support of Tiledesk
  • Containerization Support Policy
  • Service Level Targets (SLTs)
  • Support hours
  • Severity definitions
    • Data Processing Agreement (DPA)
  • Tiledesk Sub-processors
  • Security Measures
    • I forgot my password, what now?
  • How to access the new Chatbot Design Studio
  • How to set up a Pre-chat Form
  • Ensure you have the latest Tiledesk version
  • How to Export a Chatbot from Tiledesk Design Studio
  • Notifications
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Web Integrations

How to install Tiledesk on Shopify

How to install Tiledesk on Prestashop

How to install Tiledesk on Wordpress

How to Install the Tiledesk Live Chat Widget on a Wix Website

How to Install the Tiledesk Live Chat Widget on a BigCommerce Website

How to install Tiledesk on Joomla

How to Install the Tiledesk Live Chat Widget on a Magento Website

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Last updated 9 months ago