> For the complete documentation index, see [llms.txt](https://guide.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tiledesk.com/importing-a-chatbot-into-tiledesk-design-studio.md).

# Importing a Chatbot into Tiledesk Design Studio

Follow these steps to import a chatbot configuration file into Tiledesk.

#### **Step 1: Navigate to the Bots Section** <a href="#step-1-navigate-to-the-bots-section" id="step-1-navigate-to-the-bots-section"></a>

Log in to your Tiledesk dashboard and locate the navigation menu on the left-hand side. Click on the **Bots** section (3rd icon from the top) to manage your chatbot configurations.

#### **Step 2: Start the Import Process** <a href="#step-2-start-the-import-process" id="step-2-start-the-import-process"></a>

Look for the "Add from scratch" on the top right of the Bots section and click on it to initiate the import process.

<figure><img src="/files/0ZvU7WkR4qcZJHQHyfMQ" alt=""><figcaption></figcaption></figure>

#### **Step 3: Choose Import Option** <a href="#step-3-choose-import-option" id="step-3-choose-import-option"></a>

In the new screen, switch to the **Import** tab, which allows you to import chatbots from other Tiledesk projects.

<figure><img src="/files/QVGch4jeNZpjmFd9udmp" alt=""><figcaption></figcaption></figure>

#### **Step 4: Import from JSON** <a href="#step-4-import-from-json" id="step-4-import-from-json"></a>

Locate the **"Import chatbot from JSON"** feature. JSON files are used to transport and configure chatbot data.

#### **Step 5: Select JSON File** <a href="#step-5-select-json-file" id="step-5-select-json-file"></a>

Press the **"IMPORT CHATBOT FROM JSON"** button and select the appropriate JSON file from your computer to upload.

#### **Step 6: Finalize the Import** <a href="#step-6-finalize-the-import" id="step-6-finalize-the-import"></a>

Wait for Tiledesk to process the file. Once complete, you should see a confirmation message indicating a successful import.

#### **Step 7: Review Imported Chatbot** <a href="#step-7-review-imported-chatbot" id="step-7-review-imported-chatbot"></a>

Return to the Chatbots section to view and edit your newly imported chatbot to ensure all configurations are correct.

**Tips for a Successful Import:**

* Verify the JSON file is correctly formatted with all necessary chatbot configurations.
* Check for syntax issues or missing data if there are errors during the import.
* Test the chatbot to confirm it operates as expected post-import.

**Note:** This guide is based on Tiledesk's user interface and may vary slightly with different versions. Contact Tiledesk support for any assistance.


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