# I forgot my password, what now?

#### Set up a new password when yours is lost and long forgotten[#](https://gethelp.tiledesk.com/articles/i-forgot-my-password-what-now/#set-up-a-new-password-when-yours-is-lost-and-long-forgotten) <a href="#set-up-a-new-password-when-yours-is-lost-and-long-forgotten" id="set-up-a-new-password-when-yours-is-lost-and-long-forgotten"></a>

Hey, it happens to the best of us. Passwords are meant to be difficult! When it’s time to set up a new password, you can check out this article for how to do so.

**STEP 1**. When you are on the [Sign in](https://panel.tiledesk.com/v3/dashboard/#/projects) page, click just below the Login button to reset your password.

<figure><img src="/files/kOgOItzOBCZkqt100cSX" alt=""><figcaption></figcaption></figure>

**STEP 2**. Pop in your email and click on Request new password

<figure><img src="/files/oJ0QDGUhshrHHGBzChS3" alt=""><figcaption></figcaption></figure>

**STEP 3**. Go to your email and follow the instructions received

<figure><img src="/files/4OWWY4XiXcwRWlYKpTK1" alt=""><figcaption></figcaption></figure>

**STEP 4**. Once you followed the instructions, you will get here and be asked to pick a new password: we will not accept passwords that are less than 6 characters.

Be sure to use a secure password that you don't use anywhere else. Longer passwords are usually more secure than passwords with more symbols, numbers, or cases of letters. Using a password manager is a great way to generate, secure, and use strong passwords for each site you log in to.

Depending on your region, additional password requirements may apply.

<figure><img src="/files/HlhJX1Jns1FtYBpIeyun" alt=""><figcaption></figcaption></figure>

#### **WHERE TO RESET YOUR PASSWORD**[#](https://gethelp.tiledesk.com/articles/i-forgot-my-password-what-now/#where-to-reset-your-password) <a href="#where-to-reset-your-password" id="where-to-reset-your-password"></a>

If you want to change your password and you know your current password, this is how you can reset it.

**STEP A.** Click on your Profile picture in the upper left corner and then going to Edit profile, as below.

<figure><img src="/files/bGIdTvdtR4OoyFNHHMWl" alt=""><figcaption></figcaption></figure>

**STEP B.** Click on the second tab Change password, enter your current password, choose a new password and finally confirm it.

<figure><img src="/files/biImrdoNs0iZLDoekmPF" alt=""><figcaption></figcaption></figure>

And voilà! That was quick and easy, right?&#x20;


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