# Clear Transcript Action

<figure><img src="/files/tYYSVA9mxg4ae4uW1Nzt" alt=""><figcaption></figcaption></figure>

This action resets the current chatbot transcript. The chatbot transcript represets the message flow between the end-user and the chatbot. You can access the transcript in textual format using the flow's *transcript* attribute. For example:

<figure><img src="/files/UrQjuD8E7GReG2ZQV9t4" alt=""><figcaption></figcaption></figure>

It's very useful sometimes to reset your transcript - during a flow - for a lot of reasons. One of the main reasons is when you need to restart a conversation with a ChatGPT Task (or Ask the Knowledge base) that has the *Use chat History in the Prompt* option active:

<figure><img src="/files/gKuxtqNN7TxpHp6uomQC" alt=""><figcaption></figcaption></figure>

Using this action you can restart a conversation moving through the flow restarting your prompt so the old one does not interfer with the new one.

Do you have any feedback on this article? Please send it to us at <info@tiledesk.com>

Enjoy Tiledesk!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.tiledesk.com/ai-chatbots-and-automation/actions-explained/clear-transcript-action.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.