How to Create a Block

One of the essential aspects of designing your AI Agent’s workflow is understanding how to use Blocks. Blocks are the core elements of your AI Agent’s conversation, and you can connect them together to create engaging interactions. In this tutorial, we’ll walk you through the process of creating a basic AI workflow using Blocks in Tiledesk.

In Tiledesk, AI Agent conversations are built using blocks. Blocks are the fundamental elements of an AI workflow.

On the left side of the Tiledesk interface, you’ll find a toolbar. Click on the "AI" icon. A dropdown menu will appear.

From this menu, select an action such as ChatGPT Task Actions are the key components of your blocks.

Drag the "ChatGPT task" action from the toolbar into the visual builder, also known as the Design Studio, and drop it wherever you’d like on the canvas.

Congratulations! You have now created a new Block.

To create another block, start by drawing a path from the exit port. This action will open the same dropdown menu you used earlier to select an "Action."

Choose an "Action" from the menu that will form your second block. This action could be a "Reply," "Condition," or any other option that fits your AI Agent’s workflow.

Once you select the action, another block will automatically be created in the canvas.

Once you’re satisfied with your AI Agent’s workflow, you can launch it and make it available to users on your website or any other platform.

Check out our installation guides here: Web Integrations

Congratulations! You've successfully created a basic conversation flow for your AI Agent using Blocks in Tiledesk. You can continue to build upon this foundation to create more complex and engaging interactions.