> For the complete documentation index, see [llms.txt](https://guide.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tiledesk.com/web-integrations/how-to-install-tiledesk-on-prestashop.md).

# How to install Tiledesk on Prestashop

{% embed url="<https://www.youtube.com/watch?v=18zUVOadUdY>" %}

Find out how to install Tiledesk on your website. You can install it simply by adding the Javascript code to your web page. Follow the instructions below, or [have a look at this video tutorial](https://youtu.be/18zUVOadUdY). You can add a Tiledesk widget to your Prestashop site by adding the chat manually. &#x20;

To do this, open the console, select the project to integrate, go to **settings** > **installation** and select integration **with javascript code**, now press on **copy script** to copy the entire code. See the screenshot below.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FbEg9zOs2GrTVNvlUsbYk%2F1xvwvh-tiledesk_get_project_id_003.png?alt=media&amp;token=242cda39-d42d-45a1-b9e5-bed2e7d514b3" alt=""><figcaption></figcaption></figure>

1. Before integrating the widget, you need to disable **HTML purifier** in your PrestaShop admin area. \
   To do this go to **Shop Parameters** > **General** and disable **Use HTMLPurifier Library.** See the screenshot below.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FfO8kzR6cbnUhjl4EW20A%2F1xvy7f-prestashopstep_001.png?alt=media&amp;token=80d87f42-8a5c-4784-9682-cc095b454658" alt=""><figcaption></figcaption></figure>

1. Download the **HTMLbox** form from [here](https://mypresta.eu/modules/front-office-features/html-box.html).
2. In the PrestaShop panel select **Module Manager** and then **Upload a module**, to upload the **HTMLbox** module. See the screenshot below.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FLRiS9GTujBzShmDIdivN%2F1xvytq-prestashopstep_002.png?alt=media&amp;token=88905952-f62c-43e0-8213-e124914f0dfb" alt=""><figcaption></figcaption></figure>

1. Once the module is loaded it, goes to the configuration. See the screenshot below.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2Faei2KH8zu26mibqtrNK8%2F1xvz1q-prestashopstep_003.png?alt=media&amp;token=71a7a6c1-4583-4d3a-adcc-bc41db034293" alt=""><figcaption></figcaption></figure>

1. Select **Tools** > **Source Code** and paste the JavaScript code of the Tiledesk widget. See the screenshot below.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FuutgzrIpE4owZGqJx9Ka%2F1xw057-prestashopstep_004.png?alt=media&amp;token=f5f34a43-1a95-4486-a27d-bf00d302be56" alt=""><figcaption></figcaption></figure>

1. Remember to press the **Save** button at the bottmo right of the page to save your changes.
2. Go to your Prestashop website and check if you can see the Tiledesk widget.&#x20;

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FNsnXNmqCy18XzLwUd1AL%2F150335525-82522197-a77a-4649-a3a9-80e91c198898.gif?alt=media&amp;token=51454f48-bf12-4d0c-bacd-7645b4cbdf14" alt=""><figcaption></figcaption></figure>

Now Tiledesk is officially part of your website 🎉

If you have had a chance to check[ this tutorial on YouTube](https://youtu.be/18zUVOadUdY), don't forget to subscribe to join our amazing Community! We greatly appreciate your support.


---

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