# How to install Tiledesk on Prestashop

{% embed url="<https://www.youtube.com/watch?v=18zUVOadUdY>" %}

Find out how to install Tiledesk on your website. You can install it simply by adding the Javascript code to your web page. Follow the instructions below, or [have a look at this video tutorial](https://youtu.be/18zUVOadUdY). You can add a Tiledesk widget to your Prestashop site by adding the chat manually. &#x20;

To do this, open the console, select the project to integrate, go to **settings** > **installation** and select integration **with javascript code**, now press on **copy script** to copy the entire code. See the screenshot below.

<figure><img src="/files/rJBgXs039WqKRMg2Fb1K" alt=""><figcaption></figcaption></figure>

1. Before integrating the widget, you need to disable **HTML purifier** in your PrestaShop admin area. \
   To do this go to **Shop Parameters** > **General** and disable **Use HTMLPurifier Library.** See the screenshot below.

<figure><img src="/files/cmgUKqJssd1NCB2oMZaF" alt=""><figcaption></figcaption></figure>

1. Download the **HTMLbox** form from [here](https://mypresta.eu/modules/front-office-features/html-box.html).
2. In the PrestaShop panel select **Module Manager** and then **Upload a module**, to upload the **HTMLbox** module. See the screenshot below.

<figure><img src="/files/iSS2GzCo5oH3aZmSzkgV" alt=""><figcaption></figcaption></figure>

1. Once the module is loaded it, goes to the configuration. See the screenshot below.

<figure><img src="/files/5BKkwI359sVUzpEf95mK" alt=""><figcaption></figcaption></figure>

1. Select **Tools** > **Source Code** and paste the JavaScript code of the Tiledesk widget. See the screenshot below.

<figure><img src="/files/q01CnbFGladj3QtfWgCm" alt=""><figcaption></figcaption></figure>

1. Remember to press the **Save** button at the bottmo right of the page to save your changes.
2. Go to your Prestashop website and check if you can see the Tiledesk widget.&#x20;

<figure><img src="/files/UKKaxqT1aGem1PIeeBKa" alt=""><figcaption></figcaption></figure>

Now Tiledesk is officially part of your website 🎉

If you have had a chance to check[ this tutorial on YouTube](https://youtu.be/18zUVOadUdY), don't forget to subscribe to join our amazing Community! We greatly appreciate your support.


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