> For the complete documentation index, see [llms.txt](https://guide.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.tiledesk.com/notifications/not-receiving-tiledesk-push-notifications-in-google-chrome-on-mac.md).

# Not receiving Tiledesk push notifications in Google Chrome (on Mac)

Click the lock icon in the address bar and go to **Site Settings**:

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FNr2RcmdjIYbnuUHDnlLH%2F1ufelf-enable-chrome-notifications_from_settings_1.png?alt=media&amp;token=6cfabd34-1719-4445-ba9c-9a3f309c533b" alt=""><figcaption></figcaption></figure>

Then, ensure **Notifications** is set to 'Allow':

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FZkWm5XnoVl18FLsniWPJ%2F1ufeop-enable-chrome-notifications_from_settings_2.png?alt=media&amp;token=6d8c3a35-b985-471e-a45e-665192122ad7" alt=""><figcaption></figcaption></figure>

#### **Grant Chrome Notification Permission**

Launch **System Preferences** and click **Notifications**.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2F3ZdPjDyrIWrU7VGKt6si%2F1ufghy-grant_chrome_notification_permission_1.png?alt=media&amp;token=bfd54d23-d019-4a38-84f1-3b4935973a81" alt=""><figcaption></figcaption></figure>

\
You'll find two notification instances for Google Chrome in your Mac's Notifications settings. Click each entry and make sure **Allow Notifications from Google Chrome** is toggled on for both instances.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FGHc0ESBkattvXEW8OHcg%2F1ufgkc-grant_chrome_notification_permission_2.png?alt=media&amp;token=fcd4b94e-ace6-497d-846b-fed663cb1be1" alt=""><figcaption></figcaption></figure>

#### **Disable ‘Do Not Disturb’**

When enabled, 'Do Not Disturb' will pause notifications from Chrome (and other apps) on your Mac.

To disable ‘Do Not Disturb’, click the **Control Center icon** in the top-right corner of your Mac's menu bar and toggle off the **Do Not Disturb** option.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FFlnQNRMe1winAxgDznFY%2F1uj8dy-disable-mac-do-not-disturb.png?alt=media&amp;token=186c9c37-1bbf-4c51-ba3b-0dd3dd9ce205" alt=""><figcaption></figcaption></figure>

#### **Restart and Reset Chrome**

Closing and relaunching Chrome could also helps eliminate glitches that prevent websites from delivering notifications to your computer. Try that and see if it helps.

If you still don't get website notifications on Chrome, despite trying all the solutions recommended above, you might want to **reset Chrome's settings**.

#### **Reset Chrome's settings**

**Note:** Resetting Chrome's settings will revert the browser's theme to factory default and also disable your extensions. Website permissions and cookies will also be removed. Luckily, your browsing history, bookmarks, and saved passwords don't get erased.

Open Chrome and click the three-dot **Menu** button in the upper-right. Choose **Settings**.

Scroll down to the bottom of the **Settings** page and click **Reset settings**&#x20;

Click the  **Restore settings to their original default button** and you'll see the prompt.

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2FzuQtElkzkaIDfdEciDA9%2F1uj9cg-chrome-reset-settings_1.png?alt=media&amp;token=922a9719-8524-439e-9b47-6d4a877f81f9" alt=""><figcaption></figcaption></figure>

Hit the **Reset settings** button

<figure><img src="https://1328774413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVguk6y5OMn3pAaHZSiwU%2Fuploads%2Fyg47hikvof6M17zPOpc6%2F1uj9d6-chrome-reset-settings_2.png?alt=media&amp;token=17053641-73dd-4cb4-9478-e1279fe898de" alt=""><figcaption></figcaption></figure>

For any feedback or issue, feel free to pop in on our[ Discord channel](https://discord.gg/nERZEZ7SmG) 📣

For more info on who we are, what we do, or what is our shtick, visit[ Tiledesk.com](https://tiledesk.com/) 👩‍🚀


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