# Creating groups #### Use groups to organize support teams You can group agents based on skills and assign groups of agents to your [departments](/manage-your-workspace/creating-a-department.md). To create a group of agents go to the dashboard sidebar and select **SETTINGS > Teammates & Groups**.

After assigning a name to your group (e.g., Sales, Support, etc.), create the new group by clicking the **Create Group** button.

Once the group is created by clicking the Create Group button, click **Continue** to go to the **Edit Group page**. There, you can add members to the group by clicking the **Add members** button.

Now select the teammates you want to add to the group, then click the **Add button**.

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