# How to use GPT & Set of Variables to make enquires about products

Here it is:

#### **1. First, select “Globals” from the left sidebar menu.** 

Then, add a new global variable, as shown in the image below.

<figure><img src="/files/Yvgqw10l5rsh1kxEjjAG" alt=""><figcaption></figcaption></figure>

#### **2. Next, choose a Key for your variables and input your price list in the Value section**

see image below

<figure><img src="/files/pzkPtS7LXe02k5yDQbAa" alt=""><figcaption></figcaption></figure>

#### **3. Now, return to the Blocks section to design the bot**

You’ll need an action called “Capture User Reply” to capture the customer’s response. You can assign an attribute to it. In this case, I used ‘UserReply’ as the attribute

<figure><img src="/files/R5CNneYjNVg5YJE5Omig" alt=""><figcaption></figcaption></figure>

#### **4. For the next block, use the ‘ChatGPT Task’ action**

You can see the prompt that includes the Global's attribute created earlier under ‘pricetable’. Getting the perfect prompt might require a few attempts to get it just right.

<figure><img src="/files/o6R8TtsLxLux8aTKcA4T" alt=""><figcaption></figcaption></figure>

**5. Finally, add a new reply block and simply choose the gpt\_reply.**

<figure><img src="/files/zH160WvZ9nWZ3EA5Aon4" alt=""><figcaption></figcaption></figure>

That’s it! In the video below, you can see how the bot finds the price in the table and shares it with the user.

<figure><img src="/files/0LZHOJyZFL3uk9YeAS1w" alt=""><figcaption></figcaption></figure>

Cheers

Tiledesk Team


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